+1-617-916-26324 Questions for an Awesome Pricing Strategy
Three dollars for real maple syrup. On a supermarket shelf, that’s not a bad deal. On a restaurant menu, next to some pancakes or waffles… a little less appealing. My summer travels have brought me face to face with this “extra” line item several times. I haven’t sprung for it, although sometimes it has made […]
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Matt Volpi - Posted in Knowing Your Customers, Marketing, Product Management, Sales
Sep, 09, 2015
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Quit Talking About Features & Start Talking About Benefits
No business is immune from living inside its own echo chamber where their world starts revolving about their own product or service. This can lead to lots of unfortunate side effects, but one of the most common is to focus its messaging and sales efforts on “features.” The problem is that most people don’t care […]
Read More- Posted by Matt Volpi
- Posted in Content, Knowing Your Customers, Marketing, Product Management, Sales, Social Media
- May, 26, 2015
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Let Your Customers Do the Talking: Creating and Leveraging Great Case Studies
There is nothing more convincing to a potential customer than hearing about the success someone else has had with your product or service – it’s way more believable than anything your sales or marketing team can come up with on their own. This presentation gives you the steps to create an effective case study and […]
- Posted by Matt Volpi
- Posted in Marketing, PR, Product Management, Sales
- May, 04, 2015
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How to Optimize Your FAQ page
Companies obviously prefer to have salespeople closing deals and sales support staff answering every possible question with the latest and greatest data delivered with a positive spin, but the lowly FAQ page is a critical stop in the path to purchase for many prospective customers. There’s plenty of reasons a prospect might be spending time […]
Read More- Posted by Matt Volpi
- Posted in Content, Marketing, Product Management, Sales
- Apr, 24, 2015
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5 Things The Walking Dead Can Teach Us About Business
There’s no shortage of zombies in pop culture these days, but no show has captured the challenges and obstacles of surviving an undead apocalypse quite like “The Walking Dead.” While the AMC show can teach you the many ways to take out a “walker,” it also offers plenty of lessons for our current, less zombified […]
Read More- Posted by Matt Volpi
- Posted in Leadership, Management, Product Management, Sales
- Mar, 08, 2015
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5 Tips for Avoiding Promotion Fatigue & Regret
With the holidays upon us and retailers filling up our inboxes, there’s no better time to consider how sales can turn customers off… If your email address isn’t brand new and you have bought a few things online, you have inevitably found your inbox increasingly populated by promotional offers from retailers. Offers in and of […]
- Posted by Matt Volpi
- Posted in Marketing, Sales
- Nov, 19, 2014
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Is Your Business a Spotify or a Pandora?
Spotify and Pandora do the same thing, but they do it very differently. Or you could say they do very different things but with the same ingredients. At their core, they are both about listening to music over the Internet. They both offer a free option (if you don’t mind some ads) and a monthly […]
Read More- Posted by Matt Volpi
- Posted in Knowing Your Customers, Product Management, Sales
- Oct, 17, 2014
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Upselling Isn’t for the Untrained
A trip to the vet provides an important reminder that non-salespeople still end up selling, and they’re not always very good at it. This morning I took our two cats to the vet for their annual check-up and rabies shots. Instead of our usual vet a different member of the practice saw us. While she […]
Read More- Posted by Matt Volpi
- Posted in Knowing Your Customers, Sales
- Aug, 11, 2014
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Don’t Be Afraid of Comparison Shoppers
Showing how solutions stack up helps everyone involved, especially when compared to industries where it isn’t available. Since the best time to evaluate a summer camp is to see it when kids are actually there, this is a busy time of year for parents of prospective campers. We find ourselves in that boat as next […]
Read More- Posted by Matt Volpi
- Posted in Marketing, Product Management, Sales
- Aug, 05, 2014
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Safe Assumption: Your Customers Aren’t Paying Attention
Just because your customers are buying from you, it doesn’t mean they know what else you have to offer. Last week the president of GameStop, the leading brick-and-mortar video game shop in the U.S., announced something pretty surprising: “Believe it or not, only 40 percent of the people who walk into a GameStop store today […]
Read More- Posted by Matt Volpi
- Posted in Knowing Your Customers, Marketing, Product Management, Sales
- Jul, 28, 2014
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