4 Questions for an Awesome Pricing Strategy
Three dollars for real maple syrup. On a supermarket shelf, that’s not a bad deal. On a restaurant menu, next to some pancakes or waffles… a little less appealing. My summer travels have brought me face to face with this “extra” line item several times. I haven’t sprung for it, although sometimes it has made […]
- Posted by
Matt Volpi
- Posted in Knowing Your Customers, Marketing, Product Management, Sales
Sep, 09, 2015
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Are You Building a Feature or a Company?
New companies are started every day. Some are moonshots with brand new ideas trying to change the world. Some are natural extensions of their founders’ industry experience, having identified a clear opportunity to meet a market need. Some are essentially copycats of other businesses, maybe with a slight tweak but essentially just duplicating what is […]
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Matt Volpi
- Posted in Management, Product Management, Technology
Aug, 02, 2015
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We’re All Storytellers: What the Rise of Content Marketing Means for Your Product Organization
Content marketing may not have replaced social media just yet, but it is quickly becoming one of the most popular ways for companies to connect with customers and prospects. Massive budget dollars are now being slotted for this channel that barely existed five years ago. While the action may be happening in the marketing department, […]
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Matt Volpi
- Posted in Content, Marketing, Product Management, Social Media
Jun, 19, 2015
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Quit Talking About Features & Start Talking About Benefits
No business is immune from living inside its own echo chamber where their world starts revolving about their own product or service. This can lead to lots of unfortunate side effects, but one of the most common is to focus its messaging and sales efforts on “features.” The problem is that most people don’t care […]
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Matt Volpi
- Posted in Content, Knowing Your Customers, Marketing, Product Management, Sales, Social Media
May, 26, 2015
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Let Your Customers Do the Talking: Creating and Leveraging Great Case Studies

There is nothing more convincing to a potential customer than hearing about the success someone else has had with your product or service – it’s way more believable than anything your sales or marketing team can come up with on their own. This presentation gives you the steps to create an effective case study and […]
- Posted by
Matt Volpi
- Posted in Marketing, PR, Product Management, Sales
May, 04, 2015
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How to Optimize Your FAQ page
Companies obviously prefer to have salespeople closing deals and sales support staff answering every possible question with the latest and greatest data delivered with a positive spin, but the lowly FAQ page is a critical stop in the path to purchase for many prospective customers. There’s plenty of reasons a prospect might be spending time […]
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Matt Volpi
- Posted in Content, Marketing, Product Management, Sales
Apr, 24, 2015
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Avoiding Platform Arrogance: How Apple Watch is Intruding on Your iPhone
On March 9th Apple released version 8.2 of iOS, the platform powering all of its mobile devices. Along with its bundles of bug fixes and improvements came a new app to our home screens – “Apple Watch.” We have been hearing about Apple Watch for years now and this version of iOS not coincidentally coincided […]
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Matt Volpi
- Posted in Knowing Your Customers, Product Management
Mar, 10, 2015
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5 Things The Walking Dead Can Teach Us About Business

There’s no shortage of zombies in pop culture these days, but no show has captured the challenges and obstacles of surviving an undead apocalypse quite like “The Walking Dead.” While the AMC show can teach you the many ways to take out a “walker,” it also offers plenty of lessons for our current, less zombified […]
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Matt Volpi
- Posted in Leadership, Management, Product Management, Sales
Mar, 08, 2015
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Don’t Confuse Novelty with Innovation
If you follow technology business news, you have probably seen plenty of headlines like this one: “Bostonians can pay their parking tickets with a mobile app.” While that is a nice convenience factor for a ticketed driver, this is really only addressing the core user problem at the “novelty” layer. First of all, if you […]
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Matt Volpi
- Posted in Knowing Your Customers, Product Management
Jan, 12, 2015
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Is Building a Platform Always the Right Call?
The “Platform Play” is an attractive but expensive strategy. Here are four questions to ask yourself before taking the plunge. Most new technology solutions begin with the end-user in mind: a specific problem to be solved or opportunity to be exploited. It is usually well-defined and the solution (although not always simple and easy to […]
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Matt Volpi
- Posted in Leadership, Management, Product Management
Oct, 27, 2014
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